How do I find out my hardware address(es)?

IMPORTANT: If you are trying to find the MAC address for a dongle, make sure it is connected to your machine before performing the following steps.

A MAC address has the format of


where hh represents a hexadecimal value (i.e., ranging from 00 to ff).

On Windows 10:

  1. Click Start,
  2. Type Network Properties
  3. Click the View your network properties
  4. Scroll to the bottom of the View network properties window
  5. Click the Copy button, and then paste into a text file so you can easily attach it to a ticket or an email.

On MacOS:

  1. Go to System Preferences
  2. Click Network
  3. Select the connection you want more info about
  4. Then click Advanced... in the bottom-right corner of the window. The hardware address will be listed at the bottom.

On Linux:

  1. Open up a terminal window.
  2. Type run the following command (Note: those are backticks around `hostname`, NOT single quotes)
    ip a > `hostname`-network-interfaces.txt
  3. Attach this text file in a ticket or email.
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